Privacy Policy

South Coast Calmbirth® ("we", "us", "our"), operated by Regina Power, is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We only collect personal information that is reasonably necessary to provide our prenatal education services. This may include:

• Contact details — your name, email address and phone number when you contact us by phone or email to enquire about or book a class.
• Course information — details relevant to your participation in a Calmbirth® workshop, such as your due date or any support needs you choose to share.
• Website usage data — anonymous analytics information collected automatically when you visit this website (see "Cookies & Analytics" below).

How We Use Your Information

We use the personal information we collect to:

• respond to your enquiries and provide the information you request;
• arrange, confirm and deliver your Calmbirth® classes;
• keep you informed about your booking and any changes to a scheduled class;
• improve our website and the services we offer.

We will never sell your personal information, and we will only use it for the purposes for which it was collected unless you consent otherwise or we are required to by law.

Bookings & Payments

Class bookings and payments are processed through the official Calmbirth® booking platform at calmbirth.com.au. When you choose to book a workshop, you will be directed to their site, and any information you provide there is handled under Calmbirth's own privacy policy. We do not store your payment card details.

Cookies & Analytics

This website uses Google Analytics to understand how visitors use the site so we can improve it. Google Analytics uses cookies to collect anonymous, aggregated information such as the pages you visit and how long you stay. This information does not personally identify you. You can disable cookies in your browser settings at any time, and you can read more about how Google handles data at policies.google.com/privacy.

Disclosure to Third Parties

We may share your information only with trusted service providers who help us operate our business — for example the Calmbirth® booking platform and Google Analytics — and only to the extent necessary. We may also disclose information where required or authorised by law.

Data Security & Retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. We retain personal information only for as long as it is needed for the purposes described in this policy, or as required by law, after which it is securely deleted or de-identified.

Your Rights

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate or out of date. To make a request, or if you have any concerns about how your information has been handled, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Regina Power — South Coast Calmbirth®
77 Albert Street, Berry NSW 2535
Email: info@southcoastcalmbirth.com.au
Phone: 0402 349 419